Privacy policy

Last updated: June 24, 2026

TideRove ("TideRove," "we," "us," or "our") operates this online store and related services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, subscribe to marketing, or otherwise interact with us.

This store is powered by Shopify, which provides the ecommerce platform, checkout, payment, fraud prevention, analytics, and related services that help us operate the store.

Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

  • Contact and order information: name, email address, phone number, billing address, shipping address, order details, return requests, and customer support messages.
  • Payment and transaction information: payment method details, purchase history, refunds, chargeback information, and fraud prevention signals. Payment card information is processed by our payment providers and is not stored directly by us.
  • Account information: account login details, saved addresses, preferences, and settings if you create an account.
  • Device and usage information: IP address, browser type, device identifiers, pages viewed, products added to cart, referral source, cookie identifiers, and similar analytics data.
  • Marketing information: email preferences, campaign interactions, and information used to measure or personalize advertising, where permitted by law.

How We Use Information

  • To process orders, payments, shipping, returns, refunds, and customer service requests.
  • To provide order confirmations, shipping updates, account notices, and other transactional communications.
  • To improve our website, product presentation, inventory planning, fraud prevention, and customer experience.
  • To send marketing emails or promotional messages when you have signed up or where permitted by law. You can unsubscribe at any time using the link in our emails.
  • To comply with applicable laws, tax, accounting, security, dispute resolution, and enforcement obligations.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to keep the site working, remember cart and checkout activity, understand store performance, personalize content, and measure advertising. You can manage cookies through your browser settings. Some features may not work correctly if cookies are disabled.

How We Share Information

We share personal information only as needed for legitimate business, operational, legal, or customer service purposes, including with:

  • Shopify and Shopify-supported services that host and operate the store.
  • Payment processors, fraud prevention providers, shipping carriers, fulfillment providers, email and customer support tools, analytics providers, and advertising partners.
  • Professional advisers, insurers, law enforcement, government authorities, or other parties when required by law or to protect our rights, customers, or business.
  • A successor or related party in connection with a business transfer, merger, financing, sale, or similar transaction.

Some privacy laws define certain advertising or analytics sharing as a "sale," "sharing," or targeted advertising. Where those laws apply, you may have the right to opt out. You may contact us using the email below, and you may also use any privacy controls or opt-out tools made available on our website.

United States and Canada Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of personal information we maintain about you. You may also have the right to opt out of certain marketing, targeted advertising, or similar processing. These rights are subject to applicable legal limits and identity verification.

Canadian residents may contact us about questions related to our privacy practices, consent, access, correction, or complaints. We will respond in accordance with applicable Canadian privacy laws.

Email Marketing

If you subscribe to marketing emails, we may send product updates, offers, and brand news. You can unsubscribe at any time by clicking the unsubscribe link in an email or by contacting us. We may still send non-marketing messages, such as order confirmations and shipping updates.

Children

Our website is not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. Children should use our products only with close adult supervision and proper fit.

Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure. We retain personal information for as long as needed to provide services, meet legal or accounting requirements, resolve disputes, prevent fraud, and enforce our policies.

International Transfers

Because we use Shopify and other service providers, personal information may be processed in the United States, Canada, or other countries where our providers operate. Those countries may have privacy laws that differ from the laws where you live.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third-party services.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

For privacy questions or requests, contact us at jazzypoulan4@gmail.com. You may also write to us at 2325 Eastridge Cir, Moore, OK 73160, United States.